Terms & Conditions

We take our responsibility seriously when delivering products and services to our clients. It is important to note that we are not responsible for any abuse or misuse of the products or services that we deliver. Additionally, we do not provide access to our core technology without prior written approval from both parties, and the cost of purchasing our technology will be determined after the completion of the project. Once a product and its core technology are sold, we will not be held liable for any changes, maintenance, or errors that may arise due to external modifications. However, if a client requires Pulsesync to handle the maintenance of the product, additional charges will be applied and agreed upon in writing. All communication related to the product and technology will be considered valid for the client, provided they adhere to the conditions outlined in the agreement, or have emails validated by Pulsesync’s higher authorities. We prioritize the protection of our clients and their assets and strive to maintain open and transparent communication throughout the process.

Important Note From Pulsesync

The items or materials provided by Pulsesync cannot be sold by the client without written consent. In the event of non-compliance, Pulsesync reserves the right to immediately terminate all services with little to no financial obligation.

Pulsesync is not responsible for any disputes or financial losses involving third-party individuals or companies. Additionally, we will not be held liable for any funds transferred to the wrong bank account.

Quotations and Estimates

We want to ensure our clients are aware of our policies regarding quotations and estimates. Any quotes or evaluations issued by Pulsesyncare valid for a period of 30 days from the date of issue. Any quotes not accepted within this timeframe will need to be reissued.
Please note that all cost estimates provided do not include labour and product duty unless otherwise stated.
Pulsesync reserves the right to suspend services or quotations at any time with little to no prior notice.

Payment Terms & Intellectual Property

Pulsesync requires a 50% deposit upon acceptance of all quotes provided to clients.
Final payment is due within 10 days of project/module completion unless otherwise arranged.
The client is responsible for any payment clearing or transaction fees.
Work on the quoted application will only begin once the deposit has been cleared.
In the event of a delay in payment of over 10 days from the last date of installation, the client will not be entitled to any support.
Annual Maintenance Charges (AMC) will be applicable after the one-year support period or as agreed upon by Pulsesync, which will be 50% of the original development cost of the project/module.
The AMC rate will be determined by Pulsesync, which may vary annually based on the level of effort and work required.
Domain and hosting renewal costs are subject to change as per market rates.
Pulsesync does not provide any warranties or conditions, whether expressed or implied and is subject only to the jurisdiction of the Jaipur, India.
All source code and related intellectual property developed by Pulsesync remains the property of Pulsesync unless explicitly stated otherwise in writing.
Any modification, reverse engineering, or manipulation of the code by the client is a violation of trademark and intellectual property laws.
The client is responsible for any costs incurred by Pulsesync for third-party code licenses needed to complete the quoted application.

Website Contents

Pulsesync requires that all content included in the quoted application complies with current Indian regulations for publication.
Pulsesync reserves the right to exclude any material provided by the client that is deemed inappropriate or offensive.
The client is responsible for ensuring that the content of the application is displayed and formatted as desired. If the client is unable to format the content, Pulsesync will provide this service at their hourly rate.

Cancellations

These are the following Cancellations Policy

Pulsesync will provide a 50% refund if the client cancels their project 7 or more days before the event date after our team has started working on the project.
If the cancellation is made within 7 days of the event date, the client will not be eligible for a refund.

Refund Policy

Client satisfaction is our top priority. If the client is unsatisfied with our products, we offer refunds. Credit card refunds will be issued to the original card used for payment. Payment gateway refunds will be made to the same account.

Permissions and Copy Right

The client is responsible for obtaining all necessary permissions and authorities for the use of any copy, graphics, logos, and brand names provided to Pulsesync.
The client must guarantee that they have obtained all required permissions and authorities for the material provided to Pulsesync.
Pulsesync will not be liable for any damages or losses resulting from the use of material for which the necessary permissions or authorities were not obtained by the client.

Alterations

Any modifications requested by the client after the start of the development process will require additional development and testing time.
Pulsesync is not liable for any errors or issues caused by modifications performed by the client or any third party.
If Pulsesync is required to fix errors resulting from such modifications, the client will be charged at the current hourly rate.

Completion Of Work

Pulsesync provides estimated timeframes for the completion of work, but due to the complex nature of software development, these are not guaranteed.
In the event that the application cannot be delivered within the estimated timeframe, Pulsesync will not be held liable for any penalties or damages incurred by the client.
The quoted application will only be released to the client upon full payment of all obligations under the work agreement or quotation.
The application created by Pulsesync remains the property of the company until all obligations are met for its release to the client.
If Pulsesync is acting as a third party for another company, that company is responsible for meeting all obligations for the release of the quoted application to their client.

VARIATIONS TO THE SITE AND THESE TERMS AND CONDITIONS

Pulsesync reserves the right to modify, amend, update, or change this Site and its Terms and Conditions Agreements without prior notice. It is your responsibility to check for updates and your continued use of the Site signifies acceptance of any changes.